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Scooters and Bikes

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FAQ

Any Questions? Answered

Everything you need to know about electric bikes and scooters, from range to charging and maintenance.

How far can I travel on a single charge?

Range varies by model and riding conditions. Our entry-level models offer 30km, mid-range models reach 60km, and premium options can go up to 100km on a single charge. Factors like rider weight, terrain, and speed affect actual range.

Do I need a license to ride an electric scooter or bike?

Regulations vary by location. In most areas, e-scooters and e-bikes under 25 km/h don't require a license. However, we recommend checking your local laws as some cities have specific requirements for electric vehicles.

How long does it take to charge the battery?

Charging times range from 3-6 hours depending on the model. Most riders charge overnight, and the battery is ready for their next day's commute. Some premium models support fast charging for quicker turnaround times.

Are electric scooters safe to ride in the rain?

Most of our models have IP54 water resistance or higher, meaning they can handle light rain and splashes. However, we don't recommend riding in heavy rain or through deep puddles. Always check your model's specific rating.

What maintenance do electric bikes and scooters need?

E-bikes and scooters require minimal maintenance. Check tire pressure monthly, keep the chain clean (for bikes), and store in a dry place. Battery care is simple - avoid extreme temperatures and charge regularly. Annual professional servicing is recommended.

Can I fold and carry my e-scooter or e-bike?

Many of our models feature foldable designs for easy storage and transport. Weight varies from 12-25kg depending on the model. Foldable options are perfect for combining with public transit or storing in small apartments.